7.2 Competence Last week’s discussion was about “organizational knowledge” as a required resource.  We defined what sort of knowledge was required to successfully perform our processes and create a good product/service.  This week, we will discuss how we assess our…

7.1.6 Organizational knowledge Well, here we are at week 19 already!  I hope you’re enjoying the discussion thus far.  I have really enjoyed hearing everyone’s input (and on topics OTHER than risk based thinking!)  There’s a lot more to this…

7.1.5 Monitoring and measuring resources Welcome back to the discussion everyone!  This is a rather wordy section, so let’s get right into it! 7.1.5 starts with “Where monitoring or measuring is used for evidence of conformity of products and services to…

7.1.4 Environment  In Week 15, we glossed quickly over “People as a resource”, due to the structure of ISO9001:2015, and we discussed how weird the layout is in this section.  We also debated heavily the term “resource” and everyone was…

7.1.3 Infrastructure  Boy oh boy!  Last week really got people talking.  “People talking about people” is always exciting.  Many of you made the point that the most important resource is always the people, without whom none of the other resources…

7.1.2 People “To ensure the organization can consistently meet customer and applicable statutory and regulatory requirements, the organization shall provide the persons necessary for the effective operation of the quality management system, including the processes needed.” First, I would like…

(7 Support, 7.1 Resources) 7.1.1 General  Welcome back to the discussion everyone!  Your input and feedback is helpful in how this discussion is created each week and it’s exciting to hear about the progress many of you are making. In…

6.3 Planning of changes Our discussion the past several weeks has been about building infrastructure –  “pouring footings”, as it were, for the quality management system.  We’ve drawn a line in the sand by clearly stating our quality policy.  We’ve…

6.2 Quality objectives and planning to achieve them “What is the Goal?”  For any of you old-schoolers, you’ve probably read the old classic, “The Goal”, by Eliyahu Goldratt.  This story is intended to introduce lean and Six Sigma methodologies like…

            Marnie Schmidt LLC recently partnered with Monin Gourmet Flavorings and would like to recognize them as their newest “Waste Warrior”.  A multinational company, Monin identified “information sharing” as key to the success of their…