-
How to get your internal quality auditors to do their audits
A discussion of the challenges of recruiting, training and maintaining an effective internal auditor team.
-
I listened to my customers. I hope it pays off. I have a big announcement!
Launch of ISO9001 in Plain English
-
What I’ve been up to during quarantine
Preview of ISO9001 in Plain English (video)
-
Quarantine gave me time to think
A pre-launch announcement about ISO9001 in Plain English
-
FREE DOWNLOAD! ISO9001:2015 List of Required Documents
ISO9001:2015 List of Required Documents
-
How COVID-19 is schooling us on “errorproofing” and lean manufacturing
Ok, let’s start by talking about what error-proofing really is. According to the American Society for Quality, “Mistake proofing, or its Japanese equivalent poka-yoke (pronounced PO-ka yo-KAY), is the use of any automatic device or method that either makes it impossible for an error to occur or makes the error immediately obvious once it has occurred.” The…
-
Was COVID-19 in your emergency response plan? No? You’re not alone.
It’s very likely that your management system did not include a contingency for a global pandemic. But it is a fantastic opportunity for us to learn something from it. Many companies create emergency response plans because they are trying to comply with an ISO standard, or perhaps a statutory or regulatory requirement or even a…
-
ISO9001:2015 52-Wk Challenge (Wk 51 & 52) FINAL EDITION 10 Improvement
Well, this is it, folks! Thank you to everyone for your participation for the past 52 weeks. Your comments have been thought provoking and helpful to many. And with so many companies beginning to seriously consider their strategy for conversion to ISO9001:2015, these weekly posts will be there to look back upon as we move forward. With the New…