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Tired of ROOT CAUSE = TRAINING?
A discussion about better root cause problem solving analysis.
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We don’t need a calibration program – we only use tape measures
An example of an uncalibrated tape measure
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Processes don’t work “automagically”
A discussion of how ISO9001, lean and six sigma can be used together to get better results and better quality.
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Happy Hour Process Improvement!
A discussion of how optimized bartending techniques can result in quicker turnaround
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How COVID-19 is schooling us on “errorproofing” and lean manufacturing
Ok, let’s start by talking about what error-proofing really is. According to the American Society for Quality, “Mistake proofing, or its Japanese equivalent poka-yoke (pronounced PO-ka yo-KAY), is the use of any automatic device or method that either makes it impossible for an error to occur or makes the error immediately obvious once it has occurred.” The…