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  • We don’t need a calibration program – we only use tape measures
    July 17, 2020

    We don’t need a calibration program – we only use tape measures

    An example of an uncalibrated tape measure Read More

  • When “epic fail” is on the menu
    July 7, 2020

    When “epic fail” is on the menu

    An example of implementation of a new process with inadequate communication Read More

  • Processes don’t work “automagically”
    June 24, 2020

    Processes don’t work “automagically”

    A discussion of how ISO9001, lean and six sigma can be used together to get better results and better quality. Read More

  • 2020 Calendar Chaos? How to fix it.
    June 11, 2020

    2020 Calendar Chaos? How to fix it.

    A discussion of how to regroup after your internal audit system has gotten off track Read More

  • Happy Hour Process Improvement!
    May 29, 2020

    Happy Hour Process Improvement!

    A discussion of how optimized bartending techniques can result in quicker turnaround Read More

  • Document control really DOES matter
    May 21, 2020

    Document control really DOES matter

    An example of how poor document control leads to poor communication Read More

  • Congrats 2020 Grads! FREE skills/education to add to your resume!
    May 12, 2020

    Congrats 2020 Grads! FREE skills/education to add to your resume!

    FREE online course ISO9001 in Plain English offered to 2020 graduates Read More

  • May 5, 2020

    Happy Cinco de Mayo! No free tacos, but I DO have a FREE DOWNLOAD!

    FREE DOWNLOAD – ISO9001 List of Required Documents Read More

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