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  • Processes don’t work “automagically”
    June 24, 2020
    continuous improvement ISO9001 processes quality six sigma

    Processes don’t work “automagically”

    A discussion of how ISO9001, lean and six sigma can be used together to get better results and better quality.

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  • 2020 Calendar Chaos? How to fix it.
    June 11, 2020
    continuous improvement ISO9001 quality

    2020 Calendar Chaos? How to fix it.

    A discussion of how to regroup after your internal audit system has gotten off track

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  • Happy Hour Process Improvement!
    May 29, 2020
    continuous improvement processes

    Happy Hour Process Improvement!

    A discussion of how optimized bartending techniques can result in quicker turnaround

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  • Document control really DOES matter
    May 21, 2020
    continuous improvement documentation ISO9001

    Document control really DOES matter

    An example of how poor document control leads to poor communication

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  • Congrats 2020 Grads! FREE skills/education to add to your resume!
    May 12, 2020
    continuous improvement ISO9001

    Congrats 2020 Grads! FREE skills/education to add to your resume!

    FREE online course ISO9001 in Plain English offered to 2020 graduates

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  • May 5, 2020
    continuous improvement documentation ISO9001

    Happy Cinco de Mayo! No free tacos, but I DO have a FREE DOWNLOAD!

    FREE DOWNLOAD – ISO9001 List of Required Documents

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  • December 23, 2015
    continuous improvement ISO9001 lean quality six sigma

    ISO9001:2015 52-Wk Challenge (Wk 51 & 52) FINAL EDITION 10 Improvement

    Well, this is it, folks! Thank you to everyone for your participation for the past 52 weeks.  Your comments have been thought provoking and helpful to many.  And with so many companies beginning to seriously consider their strategy for conversion to ISO9001:2015, these weekly posts will be there to look back upon as we move forward. With the New…

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  • December 17, 2015
    continuous improvement ISO9001 lean quality six sigma

    ISO9001:2015 52-Wk Challenge (Wk 49 & 50) 9.3 Management review

    9.3 Management Review This week’s topic is near and dear to my heart.  Every business I’ve worked with has underutilized this tool.  Many companies do it simply to meet the requirement, and do not fully embrace the idea that this IS the heart and soul of a good management system. “9.3.1 General Top management shall…

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