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ISO9001:2015 52-Wk Challenge (Wk 15) 7.1.2 People
7.1.2 People “To ensure the organization can consistently meet customer and applicable statutory and regulatory requirements, the organization shall provide the persons necessary for the effective operation of the quality management system, including the processes needed.” First, I would like to take a moment to salute my readers who, last week, pointed out that when…
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ISO9001:2015 52-Wk Challenge (Wk 14) 7-Resources
(7 Support, 7.1 Resources) 7.1.1 General Welcome back to the discussion everyone! Your input and feedback is helpful in how this discussion is created each week and it’s exciting to hear about the progress many of you are making. In previous weeks, we’ve worked through clauses about identifying the organization and its context, customers and…
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ISO9001:2015 52-Wk Challenge (Wk 13) 6.3 Planning of changes
6.3 Planning of changes Our discussion the past several weeks has been about building infrastructure – “pouring footings”, as it were, for the quality management system. We’ve drawn a line in the sand by clearly stating our quality policy. We’ve declared our objectives and organized our team with exactly what our objectives are and our…
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ISO9001:2015 52-Wk Challenge (Wk 12) 6.2 Quality objectives and planning to achieve them
6.2 Quality objectives and planning to achieve them “What is the Goal?” For any of you old-schoolers, you’ve probably read the old classic, “The Goal”, by Eliyahu Goldratt. This story is intended to introduce lean and Six Sigma methodologies like Theory of Constraints, but understanding “the goal” is also apt for this discussion. Throughout the…
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CHEERS to Monin Gourmet Flavorings
Marnie Schmidt LLC recently partnered with Monin Gourmet Flavorings and would like to recognize them as their newest “Waste Warrior”. A multinational company, Monin identified “information sharing” as key to the success of their business, as well as their superior quality system, which is SQF (Safe Quality Foods) certified. …
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ISO9001:2015 52-Wk Challenge (Wk 11) 6.1 Actions to address risks and opportunities
(6 Planning for the QMS) 6.1 Actions to address risks and opportunities Relying on luck isn’t much of a strategy when creating a robust quality management system. This is why the standard has been revised to include a specific requirement that the organization make an effort to consider and identify their potential risks and take…
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ISO9001:2015 52-Wk Challenge (Wk 10)
5.3 Organizational roles, responsibilities and authorities Last week’s discussion focused on creating, communicating and understanding the organization’s mission and commitment to quality. Your homework was to consider how well, in fact, everyone understands the quality policy. In other words, the quality policy is meant to communicate that quality is “everyone’s job”. Thankfully, the standard follows…
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ISO9001:2015 52-Wk Challenge (Week 9)
5.2 Quality Policy This clause is pretty straightforward. Or is it? I find the word “policy” to be awkward. “Policy” sounds so regulatory and “police-y”. Perhaps this is why this seemingly straightforward requirement gives so many organizations difficulty. It’s not very difficult to write a policy. And the standard gives very specific guidance to management…