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ISO9001:2015 52-Wk Challenge (Wk 27) 8.2.1 Customer communication
8.2 Determination of requirements for products and services 8.2.1 Customer communication This week’s discussion is about customer communication, and the
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ISO9001:2015 52-Wk Challenge (Wk 26) 8.1 Operational planning and control
8.1 Operational planning and control This week, we change gears from higher level planning of the quality management system overall,
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ISO9001:2015 52-Wk Challenge (Wk 25) 7.5.3 Control of documented information
7.5.3 Control of documented information Well, well, well. We’ve finally arrived at the control part of document control. Last week,
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ISO9001:2015 52-Wk Challenge (Wk 24) 7.5.2 Creating and updating (documented information)
7.5.2 Creating and updating (documented information) ISO9001:2015 changes terminology from “documents” to “documented information” in an attempt to clarify to
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ISO9001:2015 52-Wk Challenge (Wk 23) 7.5 Documented information
7.5 Documented information, 7.5.1 General “Say what you do and do what you say”? That’s the old adage, I suppose.
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ISO9001:2015 52-Wk Challenge (Wk 22) 7.4 Communication
7.4 Communication In the immortal words of both Strother Martin and Paul Newman in the movie “Cool Hand Luke”, “What we
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ISO9001:2015 52-Wk Challenge (Wk 21) 7.3 Awareness
7.3 Awareness Persons doing work under the organization’s control shall be aware of: a) the quality policy; b) relevant objectives;
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ISO9001:2015 52-Wk Challenge (Wk 20) 7.2 Competence
7.2 Competence Last week’s discussion was about “organizational knowledge” as a required resource. We defined what sort of knowledge was
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