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ISO9001 does NOT require loads of documentation (you probably have too much)!
A quick guide to implementing an ISO9001 based quality management system without too much documentation
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8 Clear Signs Your Quality Program Needs Help
Why quality programs fail or when to call a quality consultant for help
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QUALITY TREND – OUTSOURCING INTERNAL AUDITS
A discussion of how companies are shifting toward outsourcing their internal audits to get better outcomes.
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How QUALITY PROFESSIONALS manage influence v authority
A discussion of how coaching can help quality professionals manage the balance between responsibility and authority.
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Get ALL the tools working together!
Presenting Tribal Knowledge – The Use of ISO, Lean and Six Sigma Together.
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What new thing can you try to improve quality?
A discussion of trying new things to improve quality and improve your business.
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We don’t need a calibration program – we only use tape measures
An example of an uncalibrated tape measure
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When “epic fail” is on the menu
An example of implementation of a new process with inadequate communication